Refund policy

1. Returns

1.1. Return Period
We have a 30-day return policy. You may request a return within 30 days of receiving your order.

1.2. Eligibility
To be eligible, your item must be unworn or unused, with tags, and in its original packaging. Proof of purchase is required.

1.3. Discount Code Returns
Items purchased using a discount code are not eligible for refunds. You may, however, exchange the item for another product or store credit.

1.4. How to Start a Return
Contact us at info@amor-clo.com to begin the process. Items must be sent to:
Lijndonk 4, Breda, 4825BG

Returns without prior contact will not be accepted.

2. Damaged or Incorrect Items

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We’ll evaluate the issue and provide a suitable solution.

3. Exceptions / Non-Returnable Items

Returns are not accepted for:

Sale items or gift cards
Custom or personalized items
Perishable goods, personal care items, hazardous materials

4. Exchanges

Need a different size or item? Once your return is accepted, you can make a separate purchase or opt for an exchange.

5. EU 14-Day Cooling-Off Period

If you are in the EU, you have the right to cancel or return your order within 14 days for any reason. Items must be in original condition with tags and packaging, and proof of purchase is required.

6. Refunds

Once your return is received and inspected, we will notify you of the outcome.
If approved:

Refunds will be made to your original payment method within 10 business days.
If 15 business days pass and you haven’t received your refund, contact us.

7. Contact

Questions? Reach us at info@amor-clo.com. We're happy to help.